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Privacy Policy

Last updated: 13/12/2025

At Think Like a Doctor, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains, in simple terms, how we collect, use, and protect your information when you use our website or services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Think Like a Doctor provides specialist support to care providers, including CQC and Ofsted registration, regulatory compliance, inspection readiness, tender writing, business development, and digital marketing.

Contact details:

2. What Information We Collect

We only collect information that is necessary to run our business and support our clients. This may include:

  • Your name, job title, organisation, email address, and phone number

  • Information about your care service or business enquiry

  • Messages or information you send to us

  • Basic website usage data (such as pages visited)

We do not knowingly collect information about children.

3. Use of Information

We use your information to:

  • Respond to enquiries and provide our services

  • Support regulatory registration, compliance, tenders, and business development

  • Manage our relationship with you

  • Send newsletters or updates (only if you have agreed)

  • Improve our website and services

4. Legal Basis for Using Your Data

We only use your personal data when the law allows us to. This includes:

  • When it is needed to deliver a service to you

  • When you have given consent (for example, for marketing emails)

  • When we have a legitimate business reason

  • When required by law

5. Marketing

If you choose to receive marketing emails or newsletters from us, you can unsubscribe at any time by clicking the link in the email or contacting us directly. We never sell your personal data.

6. Sharing Your Information

We may share your information with trusted third parties who help us run our business (such as IT or email providers). They are only allowed to use your data for agreed purposes and must keep it secure. We may also share data if required by law.

7. Keeping Your Data Safe

We take appropriate steps to keep your personal data secure and only allow access to people who need it for their role.

8. How Long We Keep Your Data

We keep your personal data only for as long as necessary to provide our services and meet legal or regulatory requirements.

9. Your Rights

You have the right to:

  • Ask for a copy of the personal data we hold about you

  • Ask us to correct incorrect information

  • Ask us to delete your data (where applicable)

  • Object to how we use your data

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

10. Cookies

Our website may use cookies to improve your experience. You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Complaints

If you are unhappy with how we handle your data, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

© Think Like a Doctor – All rights reserved

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